StatusAngel.com

Customer Progress Reporting Software

Scheduled customer updates, sent automatically on the timetable you choose

StatusAngel is a cloud-based SaaS platform for creating Status Files, managing practical job progress details, and sending polished customer update packs by email, PDF and secure recipient dashboard.

StatusAngel helps companies keep end customers informed while customer-facing work is still underway, without relying on scattered emails, informal photo messages or repeated manual reporting. Create a Status File for a job, project, build, order, case or service activity, keep it updated as work progresses, then send polished customer progress reports manually or automatically on your chosen schedule.

Your team can update the Status File with the current position of the work, progress made, next steps, risks, issues, dependencies, milestones, forecast changes and image evidence (add as much or little detail as you like, and control what the end customer/stakeholder sees). StatusAngel turns those practical updates into a repeatable customer reporting process, while also giving your team lightweight project management tools to help track and manage jobs more consistently.

You choose what appears in each customer-facing report. Internal detail can stay internal, while customers, clients and stakeholders receive the selected update information in a professional email, PDF report and, where enabled, secure recipient dashboard.

Reports can run from an individual Status File schedule or from a tenant-wide default schedule, helping your company build a reliable update rhythm across jobs and projects. Supported schedule options include daily, weekly, fortnightly, monthly and other practical reporting patterns.

Each update email presents the selected customer-facing details in a polished format and can include a PDF record of the update where attachment size allows. Recipients can also use a secure link and one-time code to access their recipient dashboard, view the PDF, and review supporting images made available to them.

StatusAngel is field and mobile ready customer progress reporting software — responsive across mobile, tablet and desktop with a data or internet connection. For field updates, a tablet is preferred where practical, with mobile available when needed. For setup, editing, scheduling and review work, desktop or laptop use is recommended.

StatusAngel is easy to join and use. Create your account, choose the subscription plan that fits your company, and start building a more reliable scheduled customer update process. See our subscription plans here.

Create your company account Learn why companies need StatusAngel

Built for businesses that want customer progress and status update reports to be clear, consistent, evidence-led and sent on time or on a schedule — without relying on memory, last-minute manual reporting, or sending of adhoc email updates.

Example Status File Update Client Fit-Out Progress Report

● On Track Forecast: 28 Jun

Progress During the Reporting Period

Site preparation completed, materials received, and installation work started as planned.

Risks / Issues

One supplier item remains under watch, with alternative sourcing prepared if required.

Dependencies

Client access confirmation and final supplier delivery timing remain the key dependencies being tracked.

Next Steps

Complete installation checks, add photographic evidence, preview the report and send the customer update.

StatusAngel customer progress and update reporting software overview

Open Product Capabilities Explained

Status Files One controlled record for each project, job, case, order, build or client file.

Set up the Status File at the start, add the customer contacts or stakeholders who should receive updates, choose the reporting schedule, and maintain progress, dates, notes and images as work moves forward.

Automated Emails & PDF Report Attachments Send polished email updates with PDF report attachments (images included) manually or automatically on a weekly, fortnightly or monthly schedule.

Reports can go out at the same chosen time, helping customers know when to expect updates and helping teams keep Status Files current.

Evidence-led / Images Add photos and screeshots so customers and stakeholders can see what has progressed, not just read about it.

Images are useful for showing completed work, current progress, site or product condition, important issues, dependency blockers, milestone progress and completion evidence.

Report History and Proof of Send Keep a record of generated reports, sent emails, recipients and PDF snapshots.

Your team can review what was sent, when it was sent, who received it, and which Status File/report position was used.

Project/status control

Scheduled customer reports, supported by practical project/status tracking and control.

Status Angel gives teams practical project/status tracking features and structure without forcing them to over-document. Use the sections that help — progress, risks, issues, next steps, dependencies, milestones, forecast dates, outcomes expected, acceptance notes and images — then choose which customer-facing rows appear in the report.

Create one Status File per customer-facing job

A boat builder, manufacturer, fit-out company, professional service firm or service provider can keep one controlled Status File for each customer-facing piece of work, with the current position, forecast dates, milestones, notes, recipients and report history held together.

Control the detail and transparency

Add as much or as little detail as needed. Progress, risks, issues, next steps, dependencies, milestones and images can be maintained internally, while individual rows can be included or excluded from the customer-facing report where appropriate.

Send reports on a reliable schedule

Status Angel turns the current Status File position into a professional customer update and sends it to the right recipients manually, weekly, fortnightly or monthly, depending on the schedule and send behaviour chosen.

Useful for companies that need visibility, consistency and customer confidence.

Many growing companies do not need a heavy enterprise project-management suite. They need a dependable way to keep customers, clients and stakeholders updated: what progressed, what is next, what risks or issues exist, whether the forecast moved, what images support the update, and whether the report went out on time.

Product fit

Useful across customer-facing delivery work.

Status Angel is intentionally flexible. A Status File can represent a project, case, order, job, build, implementation, matter, service item, client file or other customer-facing work that needs clearer scheduled progress reporting.

Manufacturing or custom-order updates
Construction, fit-out or maintenance progress updates
Professional services and client delivery updates
Implementation, onboarding and operational status reporting

Core loop

Create. Maintain. Choose visibility. Send on schedule.

Create a Status File, add recipient email addresses, maintain progress and images, choose what appears externally, preview the update, then send manually or let Status Angel send automatically on the schedule you choose.

Start light, then add more reporting discipline as needed.

Teams can begin with short updates and images, then add richer status detail such as risks, issues, dependencies, milestones, forecast movement, expected outcomes and acceptance notes as their reporting needs grow.

See how StatusAngel sends customer updates on a schedule.

StatusAngel helps companies manage customer-facing work (jobs, projects etc) through Status Files, add progress updates (as much or little detail as you like), progress during the period, next steps, risks, issues, dependencies, milestones, recipients and image evidence, then automatically send a professional branded email and PDF report to the end customer or client on a chosen schedule. It is suited to work such as building a house, building a boat, managing a custom order, delivering a service job, or keeping stakeholders regularly updated on progress. It enables you to keep your end customers up to date with progress made (transparency), while being a credible and useful tool for your team to manage jobs, projects and progress more easily, and evidence the work.

Open Product Capabilities Explained

Ready to try StatusAngel?

Create a company account, choose a plan, set up your first Status File, and start sending clearer scheduled customer progress reports.

Why StatusAngel matters See how it works